Return Policy

All merchandise returns including clothing, gifts, cards, supplies, drug store items, and book must be accompanied by a receipt. Course Packs are not returnable. Merchandise cannot be returned without a receipt.

 

Refunds will be given back in the method by which the merchandise was originally purchased. 

 

Book Returns

All book returns must be accompanied by a receipt and be within the time period allowed for returns as listed below.

 Books purchased as new and returned with writing, highlighting or worn pages will be reimbursed at a reduced price.  In addition, any shrink-wrapped books must remain in its original shrink-wrapping to receive a full refund.

 New books that include a CD: CD must be in its original seal or wrapping to receive a full refund.  Any books that were sold with a CD must be returned with a CD intact to receive a full refund. (e.g.: CD seal or wrapping unbroken.)

 Students who have withdrawn from a class or from the university, after the time allowed for a refund has expired (during the current semester only), need to supply a copy of the drop slip(s) and have additional 1 week in which to return books for a full refund.

 Classes that meet for ONE (1), TWO (2) or THREE (3) WEEKS have ONE (1) business day from the first published scheduled start date of class to return books for a full refund with receipt.

MBA books are not returnable. Access Codes are not returnable.

 Classes that meet for FOUR (4) to EIGHT (8) WEEKS have THREE (3) business days from the first published scheduled start date of class to return books for a full refund with receipt.

 All other classes have ONE (1) WEEK from the first published scheduled start date of class to return books for a full refund.